This Rental Agreement (“Agreement”) governs the terms and conditions of renting items from ePlorium. By using our site and proceeding with the rental, you acknowledge and accept the following terms:
1. Rental Period and Pricing:
a. The rental period and pricing are determined by each showroom host as specified in the inventory rental list.
b. The rental period commences from the day and time the rental pieces leave the showroom. In the case of delivery, the rental period begins upon receipt of the items.
2. Rental Refundable Deposits:
a. Rental refundable deposits must be paid in full at the time of rental.
b. If an item is not returned on time, you will be charged the rental cost of the next time period, plus an additional 20% of the rental cost as a late fee.
c. You can avoid the late fee by extending the rental period before the due date or by contacting the lenders and obtaining their approval for a late return beforehand.
3. Membership Benefits:
a. For customers with our 2Creatives Fashion membership, unused rentals may be returned within the same day without penalty.
b. Exceptions for late returns without penalty can be made by messaging the lender and obtaining their approval.
4. Item Return Condition:
a. Items must be returned in the same condition they were rented in.
b. If items are dropped off at the showroom, they will be examined upon drop-off.
c. If items are returned through delivery, you will receive an email notification.
d. If no damage claim is filed by the showroom host or designer within 48 hours, your refundable deposit will be released within 24-48 hours thereafter. Please note that the release of funds may take slightly longer depending on your bank.
5. Damage and Liability:
a. Any damages incurred during the rental period, as determined by ePlorium and the showroom host or designer, will be your responsibility.
b. In the case of loss or theft, you are required to pay the full replacement value of the item.
c. Irreversible damages may result in a full replacement charge.
d. Minor damages will be assessed by the lenders or a third-party repair shop, and you will be charged the repair cost of the rental item for such damages.
6. Alterations:
a. No alterations to the rented items are allowed unless agreed upon in writing and signed by the showroom host or designers at the time of checkout.
7. Credit Card Authorization:
a. When you proceed with your rental order, we will retain the credit card used for the purchase on file.
b. In the event of any damages, we reserve the right to charge your credit card or deduct the corresponding amount from your refundable deposit.
By using our site, you agree to be bound by this Rental Agreement/Contract and acknowledge that you have read, understood, and accepted its terms and conditions.
